Welcome to the walkthrough of the new Product Guide
Explore this page below to learn how to navigate through the new Product Guide.
Build your customer's Product List
Our newest sales tool is the Product List! This is the ultimate tool to build a list for your customer of all their appliances.
Use the search bar to type in the product name (ie. WM6700) and click the + to add to the list. Scroll down to find all your added products with quick access to the specs.
After you have finished adding to your list, click the Print button to compile all of the selected products and their specs to a printed page you can then pass to the customer.
This can help customers make their final decision to purchase the product, or, as a post purchase tool, that provides all the information your customer / installer / designer / contractor will need to set it up.
Explore LG home appliances by category
You can now browse through our complete up-to-date line up easier and faster than ever! Just hover over the Explore section in the top navigation bar, and select which category your customer is interested in. Then browse through the subcategories until you find the right product!
Learn more from the product details pages
Click see details from the explore page to get all the information you need to provide to your customer, such as:
- Specifications
- Product & feature videos
- Downloadable resources (spec sheets, manuals, installation guides)
- Matching accessory listings
You can also access the product details pages by clicking on the image or title of your added appliances in the Product List!
Step-up charts
Our category step-up charts provide you with a quick and clear way to compare feature differences between similar models, helping you find the right appliance for your customers.
Model transitions
Stay up-to-date with the latest advancements in LG Home Appliances, ensuring you’re well-equipped to guide customers through seamless product transitions. We’ll keep you informed about what’s new on our new models versus the model it’s replacing.
Feature definitions
This is your go-to destination for a quick and informative overview of LG’s cutting-edge technology and innovations. You play a pivotal role in guiding customers through our range of products, and we’re here to equip you with the knowledge you need to provide exceptional customer experiences.
Explore our intuitive and advanced features such as AIDD™, QuadWash® Pro and more.
Warranty information
We understand the significance of providing customers with peace of mind, which is why we offer tailored warranties for each product category, covering both parts and labour. Confidently present specific warranty details to customers to build trust and loyalty, knowing that LG Home Appliances are protected and reliable.
